Call Center Services That Include Order Management and Sales Order Taking
Plus Call Center Answering Services | California ( CA ) and USA Nationwide Services
Inbound call center service,
outbound call center
services, order taking, customer service, class and seminar
services and web enabled customer support.
We offer great people and innovative technology, when combined
bring you the best possible call center services.
How can we help you? It's not just a question, it is our philosophy and the cornerstone of everything we do. Our focus has been to continually find new and better ways to help our clients "make profitable connections with their customers". We are available full time or as an after hours or overflow call center service. Whether you need messaging or answering service, inbound call center services, outbound call center services, email support and online chat, we can help you make the most of every contact.
We manage the complete order management and sales process for its customers. Some of the Call Center services that we provide include:
- Call Center Order taking
- Presales handling FAQ and objection handling
- Access to customer information
- Item-specific help screens
- Price points specified by media source codes
- Online inventory status
- Item-specific up-selling and cross-selling by agent
- Pricing computations
- Multiple "ship-to" address processing
- Real-time access to customer system (remote or via Internet)
- Call Center Agent sales incentive programs